I went to Costa Rica for a 19-day moto excursion, scheduled to hit 8 cities across the country. It was high season and originally, another rental company, without notice, just canceled my reservation due to availability issues. Thank god I found the rental shop. The staff was quick to respond and able to accommodate me with a solid and reliable KLR 650 for my trip. The team are the best. This is no ordinary rental shop and I feel very lucky to have stumbled on them. The experience was personable, they were super friendly and accommodating. The moment I landed at the beautiful slice of heaven that is the rental shop I felt like I was at home. I took a red eye flight into San Jose and when I arrived, the staff invited me in and literally cooked me some eggs while we hung out for a beat and I decompressed. Unexpected greeting but very much appreciated after my long journey. They got me on the road with everything I needed and I was on my way. Early in my trip I was doing some heavy off-roading and dropped the motorbike, cracking the radiator. The staff met up with me right away and loaned me a badass transalp750 while they got the radiator replaced. A few days later, they rode to me in Puerto Viejo to swap the repaired KLR back to me. They never once threw their hands up and always made the effort to make my trip run smoothly. I felt very supported on my excursion, like I was doing the Baja 1000 and had my own support crew. Seriously though, I didn't feel like just another customer. I now have cool friends who own a moto rental shop in San Jose. Also they're a smaller underdog operation and I actually prefer to support hard working small business owners over the faceless giants who upsold me on a membership then screwed me over. Insane. Anyway, blessing in disguise. The rental shop for the win.