Frequently Asked Questions

Find answers to common questions about booking, pricing, and policies.

What do I need to rent a motorbike/scooter?

How old do I have to be to rent a motorbike/scooter?

Can I book a motorbike/scooter for someone else?

Which payment methods do you accept?

What is your best price guarantee?

What driver's licence category do I need?

Are all fees included in the rental price?

What happens if I damage the vehicle?

Can you deliver (pick up or drop off) the motorcycle to the hotel?

What is a security deposit?

Is it possible to pickup/return early in the morning or very late at night?

Is there a discount for many days or long term rentals?

What are the accepted payment methods?

Can I reserve multiple motorcycles at once?

Is motorcycling clothing (gloves, jackets, etc) available to rent?

Can I rent a motorbike for just a few hours?

When do I pay the security deposit?

Can you deliver (pick up or drop off) the motorcycle to the airport?

Can I pickup or return the motorbike on the weekend? (Saturday/Sunday)

Is there a discount for multiple (or group) bookings?

What are the office working/opening hours?

Can I reserve a motorbike on behalf of another person?

Can I rent for tomorrow?

Can I make a reservation for today / same day?

Is CDW (Collision Damage Waiver) insurance available?

What is the cancellation policy?

How long does it take to receive my refund?

What happens in case of COVID cancellation issues?

Where can I find your office location?

Can I leave my passport instead of paying the security deposit?

How much fuel will be on the motorcycle when I collect it?

What happens if I get a flat tire?

Can I cross the border with the motorbike into a different country?

Am I guaranteed to get the same bike model I reserved?

Is additional passenger helmet included?

Can I add an additional driver?

Is there a kilometers/mileage limit per day?

How long for the security deposit to be refunded?

What if my motorcycle breaks down during the rental?

What if a motorcycle gets scratched or damaged?

Is a helmet included for free?

Where can I find the phone number of the rental office?

What happens in case of an accident?

Can I use my own motorcycling gear/equipment?

What if I lost the motorbike keys?

Do you allow one-way rentals?