I've used the rental shop twice, in 2023 and August 2026. They are reasonably priced, friendly and helpful. I hired a quad motorbike both times. Last time, six of us hired them and they were great. Well maintained and ran well. This time mine broke down. We called the rental shop, which was 10 minutes away, and within 15 minutes a staff member arrived with a replacement quad motorbike on the back of a truck. I thought I'd be waiting for hours to get rescued. Very impressed! It's easy to look good when everything is going right. When there's a problem and it's fixed quickly, then you know it's a good company! I'll definitely use the rental shop every time I go to Napa.