The communication before the rental was quite good, they managed to pick up the motorbike at the airport, which was a great advantage for me. The reserved Suzuki (I asked before via email if the booked Suzuki was available) wasn't there, but they gave me a BMW 700 F GS, which was nearly equal. The BMW had 58,000 km done, the clutch trigger was broken and the high beam wasn't usable because of the setting, but the bike was good and the right one for all these curvy roads there. Maybe they should have told me how the trip1 is resettable, I had to use Google to find out. The helmet was good also, I had no troubles during the rental and the return process was as good as the pick-up process was (and it was also at the airport). The price was really good, all in all I am very satisfied and I plan to come back one day for another rental.