I rented a scooter from Jota Café Mallorca in August 2025. The booking process, price, pickup at the airport and the communication during the rental were all very good. Everything went smoothly, and the scooter itself was in great condition. However, the big problem was the deposit refund. It took much longer than promised, and I only received it after several follow-ups. This was very disappointing and completely overshadowed an otherwise positive rental experience. In the end, I did get my money back, but because of the delay and the lack of proactive communication, I would not rent here again. It’s a shame, because with a simple, timely refund, this could have been an excellent experience.