Pickup experience was smooth but the CB350RS i had booked was very dirty at pickup, they said if we wanted we had to wash it ourselves. The bike's rear licence plate was broken and nearly falling off, we barely noticed when leaving after pickup, they did a quick repair for it. The motorbikes brakes were glazed and not serviced well, but performance and rest of the motorbike was good. In the middle of our journey, the bike's key broke with very little pressure, like mush inside the fuel tank at a petrol bunk. We reached out to their roadside assistance but they told us to book a porter ourself and get the motorbike to them. We then called the local number and they were more helpful, giving us a key makers number who came to us and got the key out, and made a new one. Overall experience was not bad, but they could have maintained the motorbike better, or at least given it a wash before our pickup.