Doing the Ha Giang Loop on a big motorbike means wading through a lot of middlemen online, so finding a company that actually owns their fleet matters. The rental shop is the real deal. I didn't pre-book - rainy season meant I wanted to assess conditions on arrival - and they were completely understanding. The staff are brilliant from the moment you walk in. I was torn between the Versys 300 and the CB500X, so they took me down to the lock-up and let me try both before deciding. That kind of no-pressure service is rare. Do yourself a favour and pay for the extra insurance. We had no incidents, but there are moments on that loop where things get interesting, and knowing you're covered takes a real weight off the trip. On returning the motorbike I got chatting with the manager - a genuinely lovely bloke. Being in the trade myself, we had a great conversation about motorbikes. They'd just taken delivery of some new XR190s which looked fantastic - perfect if you're riding solo. Outstanding company, outstanding service. Can't recommend them highly enough.

It was great again-just like last year.

Bought a motorbike here in September and it has zero problems. They even recharged my battery when the battery died due to no use for over 2 months whilst I was away. Friendly and helpful staff and good quality mechanics. Their motorbikes are well maintained.

Booked a motorbike the day before and got an almost instant response, we picked it up hassle free in the morning. Drove it from Huè to Hoi An and had our baggage shipped there. When we arrived our baggage was waiting for us. As no Grab driver would accept our ride, they called us a taxi and offered us a cold beer during our wait (on them) as it was extremely hot. Also one of the employees was wearing a shirt with my name written on it which was a pure coincidence😂. Either way overal we had a very good experience.

I was totally stressing about all the logistics of a motorbike tour in Vietnam but the rental shop covered all the bases and made it easy. Renting the perfect motorbike, storing/transporting luggage and providing protective gear and waterproof clothing. Staff was super helpful, planning our route together and then responding to messages as we went, recommending finer routes and sending them over via maps. We had an awesome ride and super grateful to the rental shop for making it happen. Would recommend working with them 100%.