Great staff and very helpful. They serviced my motorbike and replaced the rear tyre after a puncture on my trip around the whole of Vietnam. Recommended.

Private scooter tour around Hue - the rental shop. It's been almost 10 years since we were in Hue so we wanted to hire a guide / driver and follow him on our own scooter. Last week we completed the Ha Giang Loop with the rental shop (Ha Giang location) and their service far exceeded our expectations so we knew to look no further than the rental shop in Hue. I left a separate review regarding that. I sent an email with our requests (See outside of the tourist areas, English speaking driver, our own scooter and we would follow) and within an hour we had a reply with everything set-up for us... we just had to show up at the shop at our requested time. Thank you for your excellent and quick communication as always. Immediately upon arrival, a smiling guy introduced himself. His English was so good I thought he was Australian or English! He is 100% Vietnamese but just has amazingly good English. Turns out that he was going to be our guide for the day. He did exactly as we requested; we went outside the city and saw some of the 'non tourist' stuff. Not only that, but he had an amazing knowledge of everywhere he brought us, we learned a lot not only about the local area but about Vietnam culture in general. Thank you so much for taking care of us for the day. The rental shop don't actually advertise this service and the guide said it was a bit 'bespoke', so, if you have any special requests, don't hesitate to email the rental shop and they will cater to your needs. I also found the price very fair. Sure, you might get something a few $$ cheaper off some random guy on the street but the rental shop is an established company (operating in 4 countries), their staff are professional, their motorbikes are in proper order and as with any proper business, they have all the insurance / paperwork etc. in place - I actually felt that we got excellent value for money as the service far exceeded our expectations. Be sure to show your appreciation with a tip for these guides / drivers - they genuinely go above and beyond for the customer. I am just a happy customer (twice now) of the rental shop but seriously, don't hesitate to contact them for any of your biking / tour needs in Hoi An / Hue / Hanoi / Ha Giang (they probably have more shops that I'm not aware of). Thanks folks - I'll likely be in touch for some adventures in Hoi An next week!

I rented a motorbike from the rental shop for a day. The rental process was quick, and they had a wide selection of full-face helmets available, including visors - which is rare to find in most rental shops. I was riding on a rocky, slippery road and fell after braking sharply. The helmet saved me from getting a black eye. The motorbike got a few scratches. I offered to pay for the damage, but the shop owner said it was minor and there was no need to pay. Overall, I highly recommend this motorbike rental service - professional, fair, and truly customer-friendly.

The team were more than helpful and accommodating. The CB150 had the best suspension on any motorbike I've driven in Vietnam. The rental shop has been a go-to when I've needed to rent a motorbike for more than 8 years now. A team that has safety first in mind that provide support from mile until you dismount, there is no other choice to rent from if you want to ride in style.😅

I rented a scooter from the rental shop to travel to Hoi An. Great service and decent scooter. They took my luggage and sent it to the rental shop in Hoi An leaving me with the scooter to enjoy my journey over the mountains. Great journey with lots of great sights. I would recommend this company if you want to rent a scooter for a day or so or travel over the pass to other destinations. Tips: wear sunscreen as you don't feel the heat on a motorbike (especially hands and arms). Always wear a helmet. Refuel on the main highway on way to Hoi An as a feel a full tank won't get you there however, I had a passenger. Take your time on the bends. Use both brakes together. Be careful in the rain. Enjoy.