We recently had the best experience with the rental shop on our 6-day Northern Vietnam tour to Sa Pa, Ha Giang, and Ba Be Lake. The staff was very communicative, quick to respond, and made it so easy to book with. Our tour was well organized and thought out-we had clean, safe, private, and comfortable accommodations each night. Our home stays were very fun, too! All the food was great. We had so much fun with our guide, who took us to the coolest spots and captured amazing photos for us. He was fun to talk to, translate for us, and made us feel safe traveling in places we have never been to before. We highly recommend the rental shop, look forward to referring our friends, and will be booking again someday! Mahalo