Absolutely top service from start to finish. I contacted them via WhatsApp through their website, which was very convenient, and they responded extremely quickly. They even asked for my email to send useful tips and information, including great places to visit by scooter, a very nice extra touch. The scooter was delivered directly to our hotel, which was incredibly convenient and saved us from having to take a Grab to their location. Pickup after the rental was also arranged at the hotel, making everything completely hassle-free. You can simply pay afterwards for the fuel you used, and they even charge less than the gas station would, a great deal overall. The scooter itself was in perfect condition. It had a keyless ignition (which turned out to be very convenient), a large storage compartment, comfortable helmets, and even a phone holder, which was ideal for navigation. I would highly recommend this company to anyone renting a scooter in Hoi An, you won’t find better service than this!

Fantastic experience renting a motorbike with this company, who so kindly found us a motorbike on Têt Eve (New Year) with pick up and drop off included. The price is so fair and 50cc more than enough for getting around Hoi An and the countryside with no license required. This is the second time I have used this company and I highly recomend them if you are looking to hire motorbikes in Hoi An.

Amazing experience! Minh was absolutely fantastic with us. We rented a 50cc motorbike for three days and never had any issues. Minh was always checking in to make sure we were happy with the motorbike and gave us plenty of great advice. He even provided us with a special map to ride through the countryside to reach My Son — the road was absolutely perfect, far better than taking the main road with trucks and buses. If you need to rent a motorbike in Hoi An, definitely contact them!

We were very pleased with Hoi A Bike Rental. Mike provided excellent customer service from being to end. We had to postpone our trip by a few days due to family reasons and I forgot to notify them of our late arrival. I was pleasantly surprised when they messaged me to follow up on our arrival date and they were very accomodating in adjusting our hire dates. Their drop off and pick up service to our accomodation was very punctual and accompanied by a warm smile and a welcome to Hoi An by Kane. I wasn't happy with our motorbike choice as I requested a 50cc motorbike and wanted something more powerful. I spoke with Mike and he supplied us with a new motorbike first thing the next day. They were very friendly, polite and their service was top notch. Thank you to Mike, Kane and the rest of the team for making this experience a smooth and enjoyable one. I would definitely recommend them to anyone wanting to hire a Bike in Hoi An and will use them again when we visit again.

Renting from Hoi A Bike Rental was a great experience! They were very responsive and made it very easy to rent without even needing to pay a deposit. They dropped off the motorbike at our hotel and picked it up again when finished. They also provided nice new helmets which we enjoyed wearing :) I would rent here again! Vielen Dank Minh ;)