Following a bad experience with a motorbike rental company in Saigon, we contacted the rental shop at the last minute to rent a motorbike for a road trip in northern Vietnam. The rental shop was very responsive and quickly found and reserved a motorbike for us. During our trip, we had a small issue with the motorbike, and the rental shop sent us another one during the night and collected the old one right away, which did not impact our trip at all. I have never seen anything like this - their responsiveness is unmatched! The rental shop is wonderful, the best motorbike rental provider in Vietnam. They check on you very often and give plenty of advice about road trips in Vietnam. GO FOR IT ✌️