After a long day dealing with chaotic bus schedules and no clear way to get back to our apartment, we found ourselves pretty stressed and without a plan. Luckily, we came across this scooter rental company - even though it should have already been closed, a staff member was still there and willing to help us out. Obviously we didn't have a reservation, but the whole process was incredibly easy and smooth. The staff member was so nice and made sure we were taken care of. What really stood out was the flexibility: we were able to return the scooter right at our apartment since he lived nearby, which made everything so convenient. On top of that, the next day was a holiday, and he even allowed us to use the returned scooter for our transfer back - without any extra charge. This level of kindness and customer service is rare. Highly recommend to anyone looking for a reliable scooter rental experience!