Super smooth reservation process on their website, we were contacted directly right after confirming. We rented 2 of the heavy duty electric motorbikes and was worth every penny. Owner went over everything with motorbikes, took our photo, and sent a few places to stop along the way. We biked the entire loop and it was perfect since we could stop where ever we wanted and as often as we liked. Just beware the last part of the loop returning to town is all down hill so consider this when returning if you opt a motorbike. Owner kept great communication and responsed fast when we messaged him, was a pleasure! Thank you