I rented a Yamaha Tracer 700 from the rental shop from 22-27 sept.2022, for 6 day motorbike-tour along Bulgaria. The contact with the staff developed very positive. Directly I received a mobile number and we started communicating via Whats-app. The staff responds very quickly and answers all questions clearly, in English. The rental shop even offered to bring the bike at the location where my 3 friends had rented BMW's, which was perfect for me. I had made an appointment for 09.00 hr, however my friends appointment changed the evening before to 10.00 o'clock, so I informed the rental shop if he could make that time. Unfortunately he could not, BUT he offered to bring the bike at the place we were staying the night at 09.00 o'clock in the morning à PERFECT! The delivery went smooth, nice sidecases on the undamaged Yamaha and full tank. The Yamaha 700 Tracer is perfect for driving in Bulgaria, low fuel consumption (1:28) and more than enough power with its smooth suspension. Good price vs quality. The rental shop was also very flexible with the "paperwork"..he trusts his clients..! On top of this the rental shop is also interested in our "adventure" in Bulgaria along the week we spend here. I am very happy with the support from the rental shop!